منابع
Appelbaum, S.H., Iaconi, G.D. and Matousek, A. (2007), “Positive and negative deviant workplacebehaviors: causes, impacts, and solutions”, Corporate Governance: The International Journal of Business in Society, 7 ( 5), 586-598.
Association of Certified Fraud Examiners [ACFE] (2016). Report To The Nations On Occupational Fraud And Abuse. Avaialable online at: https://www.acfe.com/ rttn2016/docs/2016-report-to-the-nations.pdf (accessed April 30, 2021).
Bedi, A. (2021). No herd for black sheep: a Meta-Analytic review of the predictors and outcomes of workplace ostracism. Appl. Psychol. 70, 861–904. doi: 10.1111/ apps.12238
bennett, r. j., & robinson, s. l. (2003). the past, present, and future of workplace deviance research. in j. greenberg (ed.), organizational behaviour. (pp. 247–281).
Brown, M.E. and Mitchell, M.S. (2010) Ethical and Unethical Leadership: Exploring New Avenues for Future Research. Business Ethics Quarterly,5( 20), 583-616.
Bowling, N. A., Camus, K. A., and Blackmore, C. E. (2015). “Conceptualizing and measuring workplace abuse: implications for the study of abuse’s predictors and consequences,” in Mistreatment in Organizations, eds P. L. Perrewé, J. R. B. Halbesleben, and C. C. Rosen (Bingley: Emerald Group Publishing Limited). doi: 10.1108/S1479-355520150000013008
Chappell, D. and V. Di Martino( 2006) Violence at work. 2nd Edn., Geneva.
Everton & Wendi J & Jolton & Jeffrey, A & Mastrangelo & Paul, M.( 2007). Be Nice and Fair or Else:Understanding Reasons for Employees’ Deviant Behaviors. Journal of Management Development, 26(2):117-131.
European Agency for Safety and Health at Work [EU-OSHA] (2010). Workplace Violence and Harassment: A European Picture. Luxembourg: Publications Office of the European Union.
Faldetta, G. (2020). Abusive supervision and workplace deviance: the role of negative reciprocity. Inter. J. Organ. Anal. 29, 935–949. doi: 10.1108/IJOA-03- 2020-2062
Farooq, Q., Khan, S. A., Ting, C., Fu, P., and Yao, X. (2021). Vertical vs horizontal bullying: a need of socio-interactive ethical trainings at workplace. Scand. J. Psychol. 62, 88–94. doi: 10.1111/sjop.12651
Ferraro, T., Pais, L., and Dos Santos, N. R. (2015). Decent work: an aim for all made by all. Int. J. Soc. Sci. 4, 30–42. doi: 10.52950/SS2015.4.3.003
Ferris, D. L., Brown, D. J., Berry, J. W., and Lian, H. (2008). The development and validation of the Workplace Ostracism Scale. J. Appl. Psychol. 93:1348. doi: 10.1037/a0012743
Ferris, D. L., Chen, M., and Lim, S. (2017). Comparing and contrasting workplace ostracism and incivility. Annu. Rev. Organ. Psych. 4, 315–338. doi: 10.1146/ annurev-orgpsych-032516-113223
Fox, S., Spector, P. E., and Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: some mediator and moderator tests for autonomy and emotions. J. Vocat. Behav. 59, 291–309. doi: 10.1006/jvbe.2001.1803
Götz, M., Bollmann, G., and O’Boyle, E. H. (2019). Contextual undertow of workplace deviance by and within units: a systematic review. Small. Group. Res. 50, 39–80. doi: 10.1177/1046496418790044
Grant, M. J., and Booth, A. (2009). A typology of reviews: an analysis of 14 review types and associated methodologies. Health Info. Libr. J. 26, 91–108. doi: 10.1111/j.1471-1842.2009.00848.x
Greco, L. M., O’Boyle, E. H., and Walter, S. L. (2015). Absence of malice: a metaanalysis of nonresponse bias in counterproductive work behavior research. J. App. Psych. 100, 75–97. doi: 10.1037/a0037495
Grijalva, E., and Newman, D. A. (2015). Narcissism and counterproductive work behavior (CWB): meta-analysis and consideration of collectivist culture, Big Five personality, and narcissism’s facet structure. Appl. Psychol. 64, 93–126. doi: 10.1111/apps.12025
Hershcovis, M. S., and Barling, J. (2010). Towards a multi-foci approach to workplace aggression: a meta-analytic review of outcomes from different perpetrators. J. Org. Behav. 31, 24–44. doi: 10.1002/job.621
Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupré, K. E., Inness, M., et al. (2007). Predicting workplace aggression: a meta-analysis. J. Appl. Psychol. 92, 228–238. doi: 10.1037/0021-9010.92.1.228
Hollinger, R. C., and Clark, J. P. (1983). Theft by Employees. Lexington, MA: Lexington Books.
Howard, M. C., Cogswell, J. E., and Smith, M. B. (2020). The antecedents and outcomes of workplace ostracism: a meta-analysis. J. Appl. Psychol. 105:577. doi: 10.1037/apl0000453
Hunt, S. T. (1996). Generic work behavior: an investigation into the dimensions of entry-level, hourly job performance. Pers. Psychol. 49, 51–83. doi: 10.1111/j. 1744-6570.1996.tb01791.x
Irum, A., Ghosh, K., and Pandey, A. (2020). Workplace incivility and knowledge hiding: a research agenda. Bench. Int. J. 27, 958–980. doi: 10.1108/bij-05-2019- 0213
Jaikumar, S., and Mendonca, A. (2017). Groups and teams: a review of bad apple behavior. Team. Perfor.Manage. 23, 243–259. doi: 10.1108/TPM-07-2016-0034
Jamaluddin, H., Ahmad, Z., Alias, M., and Simun, M. (2015). Personal Internet use: the use of personal mobile devices at the workplace. Procedia-Soc. Behav. Sci. 172, 495–502. doi: 10.1016/j.sbspro.2015.01.391
Kabat-Farr, D., Settles, I. H., and Cortina, L. M. (2020). Selective incivility: an insidious form of discrimination in organizations. Equal. Divers. Incl: Int. J. [Online ahead of print] doi: 10.1108/EDI-09-2019-0239
Kaushal, N., Kaushik, N., and Sivathanu, B. (2020). Workplace ostracism in various organizations: a systematic review and bibliometric analysis.Manag. Rev. Q. 71, 783–818. doi: 10.1007/s11301-020-00200-x
Kim, S. J., and Byrne, S. (2011). Conceptualizing personal web usage in work contexts: a preliminary framework. Comput. Hum. Behav. 27, 2271–2283. doi: 10.11124/jbisrir-2015-1919.
Kidwell, R. E., & Kochanowski, S. M. (2005). The Morality of Employee Theft: Teaching about Ethics and Deviant Behavior in the Workplace. Journal of Management Education, 29(1), 135–152.
Kim, Soo Kyung &Lee, Jung Seung. (2021) The Effect of Work Jealousy as a Moderator on the Relationship between Leader-member Exchange and Counterproductive Work Behavior/Organizational Citizenship Behavior. The Journal of the Korea Contents Association.21(8)537-545.
Klotz, A. C., and Bolino, M. C. (2013). Citizenship and counterproductive work behavior: a moral licensing view. Acad.Manage. Rev. 38, 292–306. doi: 10.5465/ amr.2011.0109
Kolz, A. R. (1999). Personality predictors of retail employee theft and counterproductive behavior. J. Prof. Serv. Mark. 19, 107–114. doi: 10.1080/ 15332969.1999.9985370
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet Henrica, C. W., and van der Beek, A. J. (2011). Conceptual frameworks of individual work performance: a systematic review. J. Occup. Environ. Med. 53, 856–866. doi: 10.1097/JOM.0b013e318226a763
Krasikova, D. V., Green, S. G., and LeBreton, J. M. (2013). Destructive leadership: a theoretical review, integration, and future research agenda. J. Manage. 39, 1308–1338. doi: 10.1177/0149206312471388
LeBreton, J. M., Shiverdecker, L. K., and Grimaldi, E. M. (2018). The dark triad and workplace behavior. Annu. Rev. Organ. Psych. 5, 387–414. doi: 10.1146/ annurev-orgpsych-032117-104451
Liao, E. Y., Wang, A. Y., and Zhang, C. Q. (2021). Who influences employees’ dark side: a multi-foci meta-analysis of counterproductive workplace behaviors. Org. Psychol. Rev. 11, 97–143. doi: 10.1177/2041386620962554
Lugosi, P. (2019). Deviance, deviant behaviour and hospitality management: sources, forms and drivers. Touris. Manage. 74, 81–98. doi: 10.1016/j.tourman. 2019.02.014
Li L, Huang G, Yan Y. Coaching (2022). Leadership and Employees' Deviant Innovation Behavior: Mediation and Chain Mediation of Interactional Justice and Organizational Identification. Psychol Res Behav Manag. 28(15), 3861-3874.
Liu L, Wan Z, Lin Y and Wang X (2022) The Influence of Self-Serving Leadership on Deviant Behaviors in the Workplace: A Moderated Mediation Model. Organizational Psychology,13(1)1-15.
Manaa,Y (2022). "The Effect of Toxic Leadership on Counter-Productive Work Behaviors and Intention to Leave: An Empirical Study," International Business Research, Canadian Center of Science and Education, 15(11), 1-11.
Manning, L. (2020). Moving from a compliance-based to an integrity-based organizational climate in the food supply chain. Compr. Rev. Food. Sci. F. 19, 995–1017. doi: 10.1111/1541-4337.12548
Marcus, B., Taylor, O. A., Hastings, S. E., Sturm, A., and Weigelt, O. (2016). The structure of counterproductive work behavior: a review, a structural metaanalysis, and a primary study. J. Manage. 42, 203–233.
Malik, P. and Lenka, U. (2019), "Exploring interventions to curb workplace deviance: lessons from Air India", Tourism Review, 74 ( 3), 563-585.
Mercado, B. K., Giordano, C., and Dilchert, S. (2017). A meta-analytic investigation of cyberloafing. Career. Dev. Int. 22, 546–564. doi: 10.1108/cdi-08-2017- 0142
Morrison, E. W. (2006). Doing the job well: an investigation of pro-social rule breaking. J. Manage. 32, 5–28. doi: 10.1177/0149206305277790
Narayanan, K., and Murphy, S. E. (2017). Conceptual framework on workplace deviance behaviour: a review. J. Hum. Values. 23, 218–233.
Nguyen, T. L. H. (2013). The challenges of developing research resources for leading Vietnamese universities. Higher Education Management and Policy, 24(2), 115-130.
Ni H, Li Y, Zeng Y, Duan J. (2023)The double-edged sword effect of employee impression management and counterproductive work behavior: From the perspective of self-control resource theory. Front Psychol. Feb ,1(14)1053784.
O’Boyle, E. H., Forsyth, D. R., Banks, G. C., and McDaniel, M. A. (2012). A metaanalysis of the dark triad and work behavior: a social exchange perspective. J. Appl. Psychol. 97, 557–579. doi: 10.1037/a0025679
O’Boyle, E. H., Forsyth, D. R., and O’Boyle, A. S. (2011). Bad apples or bad barrels: an examination of group-and organizational-level effects in the study of counterproductive work behavior. Group. Organ. Manage. 36, 39–69. doi: 10.1177/1059601110390998
Ones, D. S., and Dilchert, S. (2013). “Counterproductive work behaviors: concepts, measurement, and nomological network,” in APA Handbooks in Psychology§. APA Handbook of Testing and Assessment in Psychology, 1, eds K. F. Geisinger, B. A. Bracken, J. F. Carlson, J.-I. C. Hansen, N. R. Kuncel, S. P. Reise, et al. (Washington, DC: American Psychological Association),643–659.
Ong, L. D. (2012). Employees’ job performance at the workplace. Actual. Probl. Econ. 137, 418–424.
Page, M. J., Moher, D., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., et al. (2021). PRISMA 2020 explanation and elaboration: updated guidance and examples for reporting systematic reviews. BMJ 372:n160. doi: 10.1136/bmj. n160
Peters, M. D., Godfrey, C. M., Khalil, H., McInerney, P., Parker, D., and Soares, C. B. (2015). Guidance for conducting systematic scoping reviews. Int. J. Evid. Based Healthc. 13, 141–146. doi: 10.1097/XEB.0000000000000050
Pletzer, J. L., Oostrom, J., & Voelpel, S. C. (2023). Age and workplace deviance: A meta-analytic test and a trait-based examination of why older employees engage in less workplace deviance. Work, Aging and Retirement, 9(2), 153-168.
Pooja Malik, Usha Lenka, (2018) "Integrating antecedents of workplace deviance: utilizing AHP approach", Journal of Indian Business Research, 10 ( 1), 101-122.
Porath, C. (2016). The hidden toll of workplace incivility. The McKinsey Quarterly. Available online at: https://www.mckinsey.com/business-functions/ organization/our-insights/the-hidden-toll-of-workplace-incivility (accessed 22 April, 2020).
Robinson, S. L., and Bennett, R. J. (1995). A typology of deviant workplace behaviors: a multidimensional scaling study. Acad. Manage. J. 38, 555–572. doi: 10.5465/256693
Sackett, P. R. (2002). The structure of counterproductive work behaviors: dimensionality and relationships with facets of job performance. Int. J. Sel. Assess. 10, 5–11.
Schilpzand, P., De Pater, I. E., and Erez, A. (2016). Workplace incivility: a review of the literature and agenda for future research. J. Organ. Behav. 37, S57–S88.
Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., and Kessler, S. (2006). The dimensionality of counterproductivity: are all counterproductive behaviors created equal? J. Vocat. Behav. 68, 446–460.
Stich, J. F. (2020). A review of workplace stress in the virtual office. Int. Build. Int. 12, 208–220.
Zhong, R., and Robinson, S. L. (2021). What happens to bad actors in organizations? A review of actor-centric outcomes of negative behavior. J. Manage. 47, 1430–1467. doi: 10.1177/0149206320976808.
)