نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشکده مدیریت و حسابداری. دانشگاه آزاد اسلامی واحد قزوین
2 استادیار گروه مدیریت و حسابداری، موسسه‌ی عالی ادیبان، گرمسار، ایران. (نویسنده مسئول)
3 استادیار گروه مدیریت، حسابداری و علوم انسانی، دانشگاه آزاد اسلامی واحد قزوین، ایران.
چکیده
کلیدواژه‌ها
عنوان مقاله [English]
نویسندگان [English]
Background and Objective: The complexity and dynamism of decision-making environments in the public sector have increased the necessity for adopting innovative policy-making approaches. Knowledge management, as a strategic capability, can enhance policy effectiveness by facilitating optimal information flow, precise data analysis, and transforming experiences into knowledge capital. This study aims to design a public policy-making model based on knowledge management, explaining its causal, contextual, intervening factors, strategies, and outcomes within the framework of Grounded Theory.
Methodology: This qualitative research employs the Strauss and Corbin version of Grounded Theory. Data were collected through semi-structured interviews with experts in public policy, senior government managers, and knowledge management specialists. Purposeful sampling was conducted until theoretical saturation was reached. Data were analyzed using the three-step coding process (open, axial, and selective coding). Ultimately, six core categories—causal factors, core phenomenon, contextual conditions, intervening conditions, strategies, and consequences—were identified and depicted in a conceptual model.
Findings and Conclusion: Results indicate that the lack of systematic knowledge management, environmental pressures, the need for evidence-based policymaking, and institutional capacity challenges are key causal factors shaping the model. The core phenomenon of “creating an integrated knowledge-management-based policy-making model” relies on inter-organizational convergence, documentation of experiences, and leveraging data mining technologies. Contextual conditions such as centralized decision-making structures, technological infrastructures, and organizational maturity provide the foundation for model implementation. Intervening factors including political changes, cultural resistance, legal constraints, and external stakeholder pressures affect the implementation process. Proposed strategies encompass designing a knowledge management cycle, strengthening IT infrastructure, empowering human resources, and establishing inter-organizational collaboration networks. Ultimately, the model leads to increased policy efficiency, transparency, innovation, and strengthening of national knowledge capital. This model can serve as a practical framework for enhancing the quality of public policymaking and better responding to societal needs.
کلیدواژه‌ها [English]
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