نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشجوی دکتری تخصصی گردشگری دانشگاه تهران
2 دانشیار دانشگاه تهران
3 دانشیار دانشکدگان مدیریت دانشگاه تهران
چکیده
کلیدواژهها
عنوان مقاله [English]
نویسندگان [English]
Context and Purpose: Governance in tourism destinations, especially in the era of smart technologies and in conditions of increasing social, economic, and environmental complexities, requires a transformation in traditional governance patterns and a move towards smart governance. The main goal of this research is to design a desirable model of smart governance in tourism destinations in Shemiranat County, which was selected as one of the most important tourism destinations in Tehran.
Methodology: The data collection method in this qualitative research includes interviews, document studies. In the last few decades, scientific sources, books and specialized articles have been written about tourism. A total of 19 questions have been extracted. Then, to answer the written questions, a semi-structured interview method was used with tourism experts who have scientific and research experiences and are experts in the field of tourism, especially smart tourism. A focus group of 15 tourism experts, tourism officials, and cultural heritage of Shemiranat were formed to answer the extracted questions.
Findings: The final extracted model consists of three main parts: a) the current situation, b) the transition strategy, and c) the desired model. The model presented in this research is an important step towards scientificizing the smart governance of Iranian tourism and providing practical solutions for improving the management of the country's tourism destinations.
Conclusion: This research showed that the transition to smart governance in tourism destinations is a complex and multidimensional process that requires simultaneous changes in institutional structures, organizational culture, human capacities, and technological infrastructure. Success in Shemiranat County requires continued investment in education and technology, and especially building trust and cohesion among various local stakeholders.
کلیدواژهها [English]
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