Investigating the relationship between electronic government with public participation and public accountability among the citizens of District 5 of Tehran

Document Type : Original Article

Authors

1 PhD in Higher Education Management, Allamah Tabatabaei University, Tehran, Iran

2 PhD in Public Administration, University of Tehran, Tehran, Iran

10.22098/cpa.2023.13108.1007

Abstract

abstract
Background and purpose: Electronic government is an opportunity to bridge the gap between the government and the nation (citizens), which provides the opportunity for citizens to participate in decision-making processes. The purpose of this research is to examine the relationship between electronic government and public participation and public accountability.
Methodology: In this research, a descriptive-correlation method based on the structural equation model was used. The statistical population of this research includes citizens in District 5 of Tehran, who were determined through simple random sampling. And the required data were collected using a questionnaire. And 385 people were monitored and investigated as a statistical sample.
Findings: According to the collected data, the hypothesis test of the research variables (electronic government, public participation, public accountability) was done in the form of structural equation modeling and using Lisrel software. And the findings of this research show that there is a significant relationship between these three variables and public participation plays a mediating role.
Conclusion: By playing the role of fair distribution of information among citizens and their equal access to information and providing quality services, as well as providing a suitable platform for mutual interaction with citizens by using information technology, the electronic government has provided the basis for increasing the participation of citizens in government decisions. And when the citizens are aware of the government's decisions, then the government will be accountable to the citizens for its actions.
Key words: electronic government, public participation, public accountability, public administration, Tehran city

Keywords